Careers

Reference Manager (Full Time)

Job Description

The Haverford Township Free Library (HTFL) is located in Haverford Township,
which is the 5th largest township in the Commonwealth of Pennsylvania on the
outskirts of Philadelphia. Our friendly and professional staff is dedicated to providing
stellar customer service and informational resources to all people. HTFL is one of the
largest of the 28 Delaware County Libraries (DCL). HTFL is a vital and active leader
within the library community.

Position Description

The Reference Manager is responsible for the leadership, direction, management and administration of
our highly qualified and energetic reference department. This includes, but is not limited to, resource
acquisition, programs, and services to meet the needs of the community in accordance with the Library’s
mission, vision, strategic plan, goals and objectives. This individual is also responsible for implementing,
overseeing, maintaining and evaluating all technology and computer-based activities for the Library. This includes, but is not limited to internal/external informational technology (IT), computers, printers, e-
readers, Rokus, hotspots, makerspace technologies, and website/social media content and hosting. This position requires a schedule which would include day, evening and weekend hours.

Qualifications

MLIS (Masters in Library & Information Science) from ALA accredited school.
Experience in library management including collection development and all aspects of a busy
reference department.
Exceptional expertise in all areas of electronic and digital materials with the ability to adapt to
new developments in the digital world with ease.
Knowledge of current and progressive trends in reference and library services.
Ability to work well with people of all ages, races, genders, ethnicity, socio-economic status, etc.
Ability to think creatively and find solutions outside the box with given projects.
Ability to establish and maintain effective working relationships with all HTFL staff and
departments.
Exceptional organizational skills.
Ability to assume multiple responsibilities with competence.

Primary Responsibilities

Management

Manages multidisciplinary programs for Information Services in a manner that is consistent with
the Library’s goals and objectives.
Supervises reference staff and maintains staff schedules.
Acts as building supervisor of the Library on required evenings and weekends as well as coverage
on reference desk shifts.
Handles sensitive situations professionally and as required by the Library’s policies.
Assists in creating a welcoming space for all in the library setting.

Collections

Assumes diverse collection development responsibilities, both print and digital.
Educates and assists patrons in the selection and use of library materials and technology.
Prepares reading lists and organizes diverse displays.

Membership, Continuing Education, and Meetings

Participation in professional library organizations.
Active membership on multiple library committees.
Attend HTFL staff and other appropriate DCL reference and/or adult services staff meetings.
Attend and encourage reference staff to participate in continuing education workshops,

conferences and webinars.

Reporting

Ability to deliver concise and professional reports of library services both orally and in written

format; including writing monthly Reference Manager and statistical reports.

Funding and Special Projects

Willingness and ability to take on special projects as assigned, including assistance in securing

funding, grant writing, future capital campaigns and training of personnel.

Additional Duties

Works at the reference desk to assist staff and library patrons. Answers reference desk phone and

completes miscellaneous duties as they arise both at the desk and on the floor.
Provides in-house, telephone and/or remote reference services to the public and member Delaware

County Libraries.
Monitors reference e-mail accounts.
Follows through with bookings/returns of specialized materials.
Completes Access PA requests and assists with public computers as needed.
Provides assistance in other departments as directed.

Technological Responsibilities

Notable understanding of computer technology and use of computers in library services.
Knowledge of Sierra ILS is a plus, but not required.
Exceptional expertise with electronic and digital materials is required, and ability to adapt to new

developments in the digital world.
Provides training and instruction to library staff and public on the use of online catalog, databases,

Microsoft programs and use of digital devices/media.
Lead the library in researching, identifying, evaluating, and adopting emergent technology

products and solutions which can improve library user’s experience, and/or optimize use of library

service and resources.
Develop, coordinate, train and implement use of current and new technologies that facilitate

Library use and information access for staff and library users.
Previous experience working in a Makerspace serving all ages.
Excellent knowledge of Microsoft Office programs especially Word, Excel, PowerPoint & Publisher.
Takes the lead role in making the Library a technological hub.
Adopts new and emerging technologies, as well as encourages integration of innovative technology

throughout the library.
Operate and troubleshoot a variety of standard office machines.

Other Requirements

Ability to operate computer equipment and keyboards with ease.
Able to sit, stand or move for extended periods of time, plus shelving that may require ability to

stoop and reach in a confined area.
Ability to move cart of books weighing up to 50 lbs.
Requires both criminal background and child abuse clearances.

Salary/Benefits:

Salary range for this full-time position is $50,000 - $60,000, depending upon qualifications and experience.
HTFL provides excellent benefits that include health, prescription, dental and vision insurance along with
retirement benefits.

Application Process

To apply, please submit a letter of intent, resume, and the name, title, and contact information of five
professional references to the attention of Julie Schultz at jobs@haverfordlibrary.org by the closing date of
February 27, 2024.

Follow this link for a printable pdf

Library Assistant I (Part Time)

Job Description

The Haverford Township Free Library (HTFL) is located in Haverford Township,
which is the 5th largest township in the Commonwealth of Pennsylvania on the
outskirts of Philadelphia. Our friendly and professional staff is dedicated to providing
stellar customer service and informational resources to all people. HTFL is one of the
largest of the 28 Delaware County Libraries (DCL). HTFL is a vital and active leader
within the library community.

Position Description

To assist the Library Administration in creating a welcoming, pleasing, creative, vibrant and dynamic
space for individuals of all ages in the library setting. The Library Assistant I works under the direct
supervision of an assigned Department Manager to keep the library running smoothly during daily
operations. Performs a wide variety of general library work to assist all patrons including children,
tween, teen and adults in using the library’s services and facilities, and in the daily operational needs of
the Library including other departments.

Primary Responsibilities

Helps to establish and maintain a high customer service performance standard
Provides a welcoming atmosphere to all customers
Assists in maintaining a neat, organized, safe and secure environment
Assists customers in use of library services and facilities
Responds to requests for assistance or refers customers to Reference Librarian
Pick-up items from HTFL Remote Book Drop locations
Knowledge of the collections and displays
Educates and assists children, tween, teen, and adults in the selection and use of library material

and technology
Takes responsibility for being fully informed of all library programs, events and specific needs
Promotes interest in HTFL library use through advocacy, program promotion, outreach to schools

and other community resources
Knowledgeable in HTFL Policies and Procedures
Receives and resolves complaints or refers customer to a Manager, Business Manager and/or

Library Director
Works in all library departments including Circulation, Youth Services, Administration and

Technical Services as required
Opens and closes the Library and Departments using associated procedures
Performs full range of circulation desk duties including issuing library cards, checking materials in

and out, reserving books, collecting fines and fees, answering the phone, DCL van procedures, etc.
Inspects returned library material for receipts/papers left in books, damage, relabeling, re-
covering; counts and inspects number and condition of discs/parts prior to check out and check in,

etc. and follows proper procedure to deal with problem items
Prepares returned and checked in items for routing to owning library
Sorts and shelves returned library material
Assists with planning, organizing, and implementing on-going and special programs for children,

tween, teen, and adults within and outside the library setting
Maintains photocopier paper supply, toner, etc.
Completely knowledgeable about security system-how to engage and disengage alarm and

accompanying procedures

Additional Duties

May assist in training new library assistants on computer systems and library policies and

procedures
Participates in meetings to discuss ideas for improvement, resolve problems and keep updated on

library plans and activities
Maintains the library’s public area in clean and orderly fashion by maintaining displays, table

surfaces, hand-outs/literature both inside the library and the lobby area, and the cleaning of

computer monitors/keyboards
Ability to establish and maintain effective working relationships with Managers and co-workers

and work effectively as a member of a team
Meets, communicates, and deals with the public in a calm, pleasant, constructive, and courteous

manner
Works with accuracy and maintains customer record confidentiality
Understanding of computer technology and use of computers and other technologies in library

services
Ability to learn and become skilled in the library’s automated computer system
Knowledge of basic public library services
Filing with alphabetical and numerical accuracy
Ability to move and shelve heavy books and other library material
Carries out instructions furnished in written, oral or schedule form
Learns library procedures and priorities in a short period of time
Multi-tasks and work with interruptions
Enjoys reading and using other library materials and helping others of all ages enjoy the library
Performs other related duties and provides staff assistance in other departments as directed by

Department Manager, Library Director, and/or other Managers

Qualifications

Two years of college preferred; will consider high school diploma or GED and experience
One-year work experience dealing with the public
Ability to foster a culture of diversity, equity and inclusion for staff and patrons
Ability to accept supervision and direction from Supervisor, Library Director, and other

department managers
Stellar customer service skills
Creativity and flexibility
Computer literate
Interest in reading
Requires flexibility in schedule including days, nights, and weekends
Must have a valid driver’s license

Wages/Salary

$15 /Hour

Application process:

Review of applications will begin immediately and continue until the position is filled. To be considered;
please send a cover letter, resume, and the name, title, and contact information of three professional
references to: Julie Schultz at jobs@haverfordlibrary.org.

Current Opportunities:

Reference Manager - Full Time

Reference Manager (Full Time)

Job Description

Position Description

Qualifications

MLIS (Masters in Library & Information Science) from ALA accredited school.

Experience in library management including collection development and all aspects of a busy reference department.

Exceptional expertise in all areas of electronic and digital materials with the ability to adapt to new developments in the digital world with ease.

Knowledge of current and progressive trends in reference and library services.

Ability to work well with people of all ages, races, genders, ethnicity, socio-economic status, etc.

Ability to think creatively and find solutions outside the box with given projects.

Ability to establish and maintain effective working relationships with all HTFL staff and departments.

Exceptional organizational skills.

Ability to assume multiple responsibilities with competence.

Primary Responsibilities

Management

Manages multidisciplinary programs for Information Services in a manner that is consistent with the Library’s goals and objectives.

Supervises reference staff and maintains staff schedules.

Acts as building supervisor of the Library on required evenings and weekends as well as coverage on reference desk shifts.

Handles sensitive situations professionally and as required by the Library’s policies.

Assists in creating a welcoming space for all in the library setting.

Collections

Assumes diverse collection development responsibilities, both print and digital.

Educates and assists patrons in the selection and use of library materials and technology.

Prepares reading lists and organizes diverse displays.

Membership, Continuing Education, and Meetings

Participation in professional library organizations.

Active membership on multiple library committees.

Attend HTFL staff and other appropriate DCL reference and/or adult services staff meetings.

Attend and encourage reference staff to participate in continuing education workshops,

conferences and webinars.

Reporting

Ability to deliver concise and professional reports of library services both orally and in written

format; including writing monthly Reference Manager and statistical reports.

Funding and Special Projects

Willingness and ability to take on special projects as assigned, including assistance in securing

funding, grant writing, future capital campaigns and training of personnel.

Additional Duties

Works at the reference desk to assist staff and library patrons. Answers reference desk phone and

completes miscellaneous duties as they arise both at the desk and on the floor.

Provides in-house, telephone and/or remote reference services to the public and member Delaware

County Libraries.

Monitors reference e-mail accounts.

Follows through with bookings/returns of specialized materials.

Completes Access PA requests and assists with public computers as needed.

Provides assistance in other departments as directed.

Technological Responsibilities

Notable understanding of computer technology and use of computers in library services.

Knowledge of Sierra ILS is a plus, but not required.

Exceptional expertise with electronic and digital materials is required, and ability to adapt to new

developments in the digital world.

Provides training and instruction to library staff and public on the use of online catalog, databases,

Microsoft programs and use of digital devices/media.

Lead the library in researching, identifying, evaluating, and adopting emergent technology

products and solutions which can improve library user’s experience, and/or optimize use of library

service and resources.

Develop, coordinate, train and implement use of current and new technologies that facilitate

Library use and information access for staff and library users.

Previous experience working in a Makerspace serving all ages.

Excellent knowledge of Microsoft Office programs especially Word, Excel, PowerPoint & Publisher.

Takes the lead role in making the Library a technological hub.

Adopts new and emerging technologies, as well as encourages integration of innovative technology

throughout the library.

Operate and troubleshoot a variety of standard office machines.

Other Requirements

Ability to operate computer equipment and keyboards with ease.

Able to sit, stand or move for extended periods of time, plus shelving that may require ability to

stoop and reach in a confined area.

Ability to move cart of books weighing up to 50 lbs.

Requires both criminal background and child abuse clearances.

Salary/Benefits:

Salary range for this full-time position is $50,000 - $60,000, depending upon qualifications and experience. HTFL provides excellent benefits that include health, prescription, dental and vision insurance along with retirement benefits.

Application Process

To apply, please submit a letter of intent, resume, and the name, title, and contact information of five professional references to the attention of Julie Schultz at jobs@haverfordlibrary.org by the closing date of February 27, 2024.

Follow this link for a printable pdf

Library Assistant I (Part Time)

Job Description

Position Description

Experience in library management including collection development and all aspects of a busy
reference department.

Exceptional expertise in all areas of electronic and digital materials with the ability to adapt to
new developments in the digital world with ease.

Ability to establish and maintain effective working relationships with all HTFL staff and
departments.

Manages multidisciplinary programs for Information Services in a manner that is consistent with
the Library’s goals and objectives.

Acts as building supervisor of the Library on required evenings and weekends as well as coverage
on reference desk shifts.

Salary range for this full-time position is $50,000 - $60,000, depending upon qualifications and experience.
HTFL provides excellent benefits that include health, prescription, dental and vision insurance along with
retirement benefits.

To apply, please submit a letter of intent, resume, and the name, title, and contact information of five
professional references to the attention of Julie Schultz at jobs@haverfordlibrary.org by the closing date of
February 27, 2024.

Inspects returned library material for receipts/papers left in books, damage, relabeling, re-
covering; counts and inspects number and condition of discs/parts prior to check out and check in,